Milton Keynes Jobs

Part Time Marketing/Sales Administrator

Opportunity to work within an exciting company based in the city centre. Dealing with adminstration and marketing i.e sending out mailshots and following up on enquiries. Good communication and IT skills.

New Business Advisor

This role is responsible for processing appropriate documents for finance submitted by Dealers/Retailers - verifying details Advisors must possess a keen desire to ensure that dealer applications and queries, either over the phone or through correspondence, are dealt with quickly and efficiently Responding to dealer enquiries, mainly by phone. Entering / handling customer and dealer data Ensuring that processing procedures and response time guidelines are followed, with speed and accuracy being paramount. Validating customer documentation with proposal details when received and authorising appropriate payment to the dealer. Close liaison with other Customer Service staff e.g. Customer Services. For more details please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Bilingual Customer Service Executive Part Time

Bilingual German Customer Service Mon-Fri 9-3 but must be flexible to work some evenings and weekends when business demands As a member of our frontline team you will take full responsibility for every customer you deal with and perform any duty that will mean our customers receive only the very best of customer service. This will entail: Answering inbound telephone calls from customers: this can be a variety of order taking, catalogue requests, answering queries and problem solving. Making outbound follow-up calls when necessary. Answering queries relating to our web-site. Responding to customer emails. Data entry: this can be fax or post order entry. Responding to any Customer Service issues arising from Data Entry. For more details please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Weekend Travel Advisor

The hours for this role Sat & Sun 1pm-8pm To source and validate traffic and travel information from a variety of contacts To keep abreast of traffic incidents and trends in traffic flow To process, input and disseminate information within strict timescales in order to provide real-time, accurate, high quality and consistent traffic and travel information to support products and services Take appropriate steps to obtain reason for delay and enter onto the bespoke systems as required Ensure preventive action is taken to stop invalid information being transmitted to customers. Average of 20 calls handled per day - mix of inbound and outbound. Approx 25 records created per day For more information please call 01908-613933 or email jackie@dandp.uk.com

Support and Training Engineer

Day–to-day operation of the Support Help Desk, providing support for Energy Management software and service customers. Provision of on-site training and support for customers in the UK and occasionally overseas as required. The management and resolution of incoming support calls, on-site customer support plus software design and testing.

Campaign Manager

Marketing Coordinator £26k - £28k plus excellent benefits Milton Keynes, Bucks IDEALLY FROM AN IT BACKGROUND Job Responsibility To work with Department Heads and Business Managers to develop, present, implement and report on marketing campaigns that support category management commercial objectives. Main Duties: - Campaign Development - apply the commercial objectives specified by Department Heads and Business Managers to produce quarterly marketing plans. Agree budget, timescales and campaign focus and reporting requirements. - Campaign management and administration - implement campaign through internal departments, processes and relationship with external suppliers. - Client Relationships - establish relationships with clients in order to assist selling of category programmes and facilitate copy requirements. Investigate and identify opportunities for incremental marketing funds and work with relevant Business Managers. - Knowledge requirements - a general understanding of products, technologies and trends gained through relevant business managers and events. Skills/Training - Communication skills - articulate with a high standard of verbal and written clarity with strong listening skills - Team work - a reliable, resilient and flexible team player - Results driven - focused on revenue maximisation and cost efficiency for the company, achieved through personal commitment to meeting agreed standards and targets. - Time management - prioritise own time effectively, well organised and calm under pressure Experience - Graduate or University Level - 3 years B2B Marketing experience - Experience of handling a budget greater than £500k - Experience of dealing with agencies - PC Literate, working knowledge of Office Suite Photoshop and Adobe Acrobat an advantage For more details please contact Michelle

Part time Customer Service Executives

The hours for this role will be on a rota basis 21 hrs per week This role provides our customers with assistance across all levels of their financial services requirements and deals with a wide variety of enquiries (telephone and correspondence). RESPONSIBILITIES Respond to high volumes of incoming customer and dealer enquiries (mainly by phone) about contract status, settlements, contract amendments, direct debit queries etc. Speed and accuracy is paramount Administration and resolution of customer complaints, taking ownership of the issue but referring to higher authority when required Input and maintenance of customer details on the CMS, SAP and CSD Dealing with a wide range of administrative duties Assisting on specific business projects which the Customer Services section is progressing Maintain awareness of FSA regulations in order to manage insurance queries in accordance with legislative requirements For more information please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Administrator

The company are looking for someone who has used sage accounts system, good Administration skills be hard working and able to work on own inititative. Must have own transport as you will be required to go to the bank to pay in cheques. Hours are Monday - Friday 8.30am - 5.30pm

Telesales Supervisor

Telesales Supervisor required for busy and expanding company based in Central Milton Keynes. The successful candidate will be supervising a team of approximately ten telesales agents. Candidates will need to have proven sales experience along with experience in a supervisory/team leader role. For further details please contact Kim on 608090

Material Expeditor

Material Expeditor £24.5k Milton Keynes, Bucks Job Purpose To expedite materials in line with customer requirements and manage the resolution of day-to-day supply issues. Main Duties: - Liaise on a daily basis with internal and external colleagues to establish the urgent requirements for specific customers. - Liaise with central buying department and/or external suppliers to expedite urgent requirements by fastest possible means within commercially acceptable parameters. - Take control of the resolution process for each specific customer issue and see it through to a conclusion. - Analyse data, order banks and stock figures to determine possible issues before they arise and to act on these findings accordingly. - Any other tasks as requested by the Supply Chain Manager. Knowledge/Skills - Good communication skills - German speaking - Excellent organiser with the ability to prioritise - Friendly, outgoing disposition towards colleagues and suppliers - Logical thinker - Experience of SAP (preferred but not essential) For more details please contact Kim on 608090 emp.agy

Meeter Greeter

This role will suit people who are interested in a job share role. The hours are Mon-Fri 8am-1pm or 1pm-6pm and alternate Saturdays but will be expected to cover ie holidays, sickness ect Duties 1. Ensure the highest level of customer care and satisfaction at all times 2. Maintain presence in showroom, ensuring that all customers queries, whether in person or on the telephone, are answered and dealt with immediately 3. Page members of staff as needed, monitoring where and to whom customers are referred 4. Establish message and sign in and out systems to monitor whereabouts of key personnel at all times 5. Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company 6. Develop and maintain excellent working relationships with customers by meeting and exceeding their expectations 7. Direct all customers towards the seating area when waiting for attention and offer refreshments 8. Ensure the reception desk is kept tidy to promote the professional image of the Centre 9. Handle dissatisfied customers calmly and bring customer complaints to the attention of the Departmental Manager immediately 10. Answer all internal and external calls swiftly and direct them effectively 11. Help Retailer to achieve industry-leading standards of process efficiency and cost control 12. Ensure the highest level of customer care and satisfaction at all times 13. Answer all internal and external calls promptly and in a consistently professional and friendly

HR Advisor

Our Milton Keynes based client, is looking for an HR Advisor to join their company to conduct all HR and Payroll duties. Ideally you will be CIPD qualified, but experience is more important. You will have a working knowledge of disciplinaries, training, adminstration ie pensions and employment law. Please contact Michelle on 01908 608090 or email: michelle@dandp.uk.com

Purchase Ledger Assistant

Our Milton Keynes client is looking for Purchase Ledger Assistant to join their company and become a key player in their accounts team. We are looking for someone who has at least three years purchase ledger experience although this role really is all round accounts. It would be great if you also had experience of dealing with payroll, have good PC skills and superb spread sheet knowledge. Ideally you would have worked within a manufacturing environment. Please contact Michelle on 01908 608090 or email your CV to michelle@dandp.uk.com

Sales Administration Team Leader

To organise the internal and external customer service function for the company. A link between management and sales administration. Main Duties - To train, motivate and encourage staf, ensuring good communication at all times. - To monitor customer orders and ensure that they are processed by the Sales Administrators to meet distribution deadlines. - To ensure correct price agreements are administered by the department. - To ensure that customer orders are followed through effectively. - To ensure that account queries are progressed to enable effective transactions to take place. - To ensure customers are invoiced for goods received within specified time limits. - To promote a positive company image and build good customer relations. - To ensure health and safety of employees and housekeeping of the department is maintained to the highest standards. - Any other duties required to meet the job purpose of function of the department. Person Specification - Proven administration background - Technical background - Mature outlook - Ability to prioritise - Ability to work to strict deadlines - Used to working under pressure - Proven record in staff management, particularly customer service orientated.

Fundraising Campaign Manager

Our client is looking for an ambitious fundraiser with a successful track record to join at a time of growth and of exciting developments in work. The postholder will work on a variety of fundraising initiatives with initial emphasis on applications to companies and charitable trusts. Job purpose The Fundraising Campaign Manager will support the Chief Executive by developing and implementing fundraising campaigns, and in particular researching and applying for funding from charitable trusts, companies and public bodies to meet income targets. You will also develop and maintain relationships with funders and potential funders, and ensure that funder reporting requirements are met. The post holder will also work closely with and lead/mentor a number of volunteer fundraisers across the UK so as to take best advantage of their skills and commitment. In addition you will support the Fundraising Manager in maintaining and increasing the funds raised through members and traditional methods. You will also be expected to have, or demonstrate an ability to build, a network of funder contacts, and use a great deal of initiative when considering how fundraising relationships and campaigns might be developed. Person Specification - Proven fundraiser, able to demonstrate and evidence success - Practical problem solver with a can do attitude - Able to write succinctly, with impact behind bid content - Comfortable and confident developing relationships and dealing with senior decision makers - Proven high level of competency in standard office- based IT applications. - Excellent communicator and team worker - Able to work with, motivate and mentor others - Educated to graduate level (or demonstrably of graduate calibre) Experience - 2 years successful fundraising bid/tender writing for non-profit organisation - 1 year with some responsibility for report and copy writing. - 1 years building and maintaining external relationships at senior level. - Taking responsibility for task delivery and application of intiative - Daily use of IT for management, administration and/or website maintenance For more details please contact Kim on 608090

Assistant Solicitor

Job Description Immediate Start available for an Assistant Solicitor who has experience in Adult Social Care. Currently ongoing and will be reviewed pending going permanent. Based in CMK. Salary is negotiable. Please contact Michelle.

Credit Risk Manager

JOB PURPOSE The Risk Management function provides a central service to the whole organisation. It forms a key part in developing a positive approach to risk management within the Company’s business strategy ensuring consistent standards are adopted. This position reports to the Head of Risk Management. The Credit Risk Manager is responsible for the management and monitoring of credit risk for the retail and bank branch portfolios. SKILLS AND EXPERIENCE • Solid automotive finance and or banking industry experience. • Educated to Degree level or hold a relevant appropriate professional qualification. • An in-depth understanding of the use of mathematical and statistical tools for application to credit risk model development which enhancing financial performance and credit quality. • Ability to understand the relevance of appropriate data for use in high-level hypothesis testing. • A creative thinker, competent in interpreting and the application of outcomes associated with reviews of models, risk policies, results of research. • Ability to communicate at all levels and to provide and presentations for technical and non-technical audiences. • Experience of Credit Management / Underwriting. • Ability to manage a team of Risk Analysts. • Ability to cope under pressure and meet strict deadlines. • Proven track record of working in a high-performing team and the ability to work and liaise effectively across the business as a whole. Please contact Michelle on 01908 608090 or email: michelle@dandp.uk.com

Shift Process Engineer

Maintenance engineer required to work for large engineering company, time served or HND/HNC in engineering. Duties: To carry out all Planned Preventative Maintenance on schedule, to agreed and accepted Company standards, and to comply with agreed safe working practices at all times. Working closely with shift technicians and day engineers to ensure the fast resolution of any problems outside a setter’s responsibilities, and to ensure safety, optimise machine efficiency and minimise waste levels. Monitor the performance of the machinery and equipment, and to be proactive in avoiding downtime by initiating and necessary improvement measures prior to failure. To assist with production, improvements, projects and reconfigurations as required. KNOWLEDGE OF: 1. The principles, practices and techniques of programmable logic controls (PLC) and human machine interfaces (HMI) as applied to industrial machinery and process and specifically to blow moulding and its associated ancillaries. 2. The principles, practices and techniques of engineering as applied to electrical and instrumentation engineering. 3. The principles, practices and techniques of engineering as applied to mechanical engineering. 4. The principles, practices and techniques of engineering as applied to process engineering. 5. Engineering mathematics and mathematical tables used in engineering work. ABILITY TO: 1. Make sketches and engineering drawings. 2. Interpret and check design details, estimates, engineering plans and specifications for accuracy of engineering details. 3. Express ideas effectively, both orally and in writing. 4. Establish and maintain effective working relationships with associates, contractors and the general public.

Production Planner

Working - Week 1 - Sun 7-11 (approx) Mon-Thurs 7-5 Week 2 - Mon-Wed 7-5 Job Purpose: 1. To provide production planning and scheduling to the operation and liaising with central Supply Chain Planner and material suppliers to ensure smooth running of the operation. 2. To provide and communicate an effective production plan for the site that meets the requirements of the business and budget expectations of the factory. Accountabilities: 1. To gather and use information from a wide variety of sources and produce weekly site reports on performance KBI's for the planning dept. 2. Reporting of trending and conducting route cause analysis of planning issues. 3. Create production plan based on operational supply requirements and Site Budgets. 4. Update factory Production Plan daily to reflect adjustments made to the forecasted plan. 5. Ordering of raw materials to maintain production plans in a 'just in time' manner. 6.Communicate and action, production plan changes effectively to all stakeholders. 7. Monitor slow moving materials and ingredients to ensure neither goes out of date. 8. Liaise with Operation supply at head office to ensure smooth transition of change overs to different Stock Keeping Units (SKU's) 9. Liaise between all stakeholders to effectively manage product trials. Knowledge/Skills/Experience required: Applicants must have experience of using computerised Material Requirement Planning (MRP) systems to gather information from a variety of sources to compile high quality management reports, and make appropriate recommendations. Educated to A'level or above, with emphasis on mathematical and scientific skills, Must be PC literae, skills to include Excel, Word with the ability to learn new systems. Interested? Please call our branch on 01908 631515 or email your CV to janet@dandp.uk.com or bletchley@dandp.uk.com

SSJ Project Technician

Job Purpose To produce high quality and cost effective design proposals for customers using the company's products to enable the company to win profitable projects. Main Duties - Project drawings and bespoke designs to meet customer project requirements. - Undertake preliminary Static calculations in accordance with the company's methods and design principles. - Production of special details for various profile combinations or fitting details. - Answering faxed and verbal technical queries concerning standard systems applications from both fabricators and staff. - Reviewing customers general arrangement drawings with respect to standard Steel System principles and recommendations. - Assessing applications for oversize vents and doors which are outside the company's standard recommendations. - Attending customer meetings Person Specification - Proficient in CAD (particularly AutoCAD) - Self motivated - Able to work under pressure - Proven relevant industry experience - Experience of structual design For more details please contact Kim on 608090

Assessment Solutions Consultant

Work closely with clients to achieve measurable business improvement by consulting on learning and assessment solutions to meet client expectations and brief. Such areas of development could be in leadership assessment, performance management, development of competency frameworks and other learning and assessment and human capital solutions. Working with the Production Team to evaluate the impact of the Company's solutions on our clients' businesses. Perform quality assurance reviews with clients to ensure client satisfaction and communicate findings (positive and learns) to the Production and Management Team. Work interactively with clients using proprietary tools or processes that facilitate employee performance improvement by identification of performance barriers and advise on corrective action or potential development. Attend client meetings either for coaching Associate Authors or for own client assessment portfolio development. Monitor the quality of assessment question sets from Associate Authors prior to client delivery. Mentor Associate Authors, where and when appropriate. Regularly update the Production Manager on assigned projects. Develop, implement and deliver training to clients, partners and others as required by the Production Manager. Personal specification: MSc in Occupational Psychology or related discipline preferred. Minimum of 3 years experience in the learning and assessment solutions arena. Excellent hands-on technical and communication skills. Experience in: 4.1 Employee relations and motivation 4.2 Selection and assessment 4.3 Training, performance appraisal and career development 4.4 Organisational development and change. 5 Expertise in web based assessment and training applications. 6 General business acumen and knowledge of business concepts 7 Excellent consultative pre and post sales support capability. 8 Experienced in developing excellent customer, partner and supplier relationships. 9 Experienced in client presentations Foe more information please contact Jackie or Denise on 01908-613933 or email jackie@dandp.uk.com

Sales Team Manager

Sales Team Manager - Networking - MK Based at Milton Keynes (UK) This position is based in Milton Keynes, however will involve travel to another branch approximately once a fortnight. OVERALL OBJECTIVE : Achieve assigned sales target through team and working with other departments. Lead, motivate and coach team of technology/vendor focused sales specialists to achieve their targets. The duties and responsibilities of the position shall include, but not be limited to, those areas detailed below. Responsibilities Training and development : side by side coaching; personal development of the team; probation reviews, performance reviews and one to one meetings. Plan and conduct regular team meetings (including morning meetings/huddles, weekly one to ones with each team member) to communicate goals and objectives, build team morale and motivation, ensure team is briefed with knowledge/information to meet targets. Meet with business managers and clients to understand : product direction; promotion and special offers; target customers. Management of resource and training to achieve revenue, profit and GPM goals: time management planning; effective resource allocation. Incentivise and motivate team by: driving them to achieve success; managing objectives; morning huddles; assisting team with queries/issues; innovate and improve processes. Duties Evaluation of daily transactions and/or quotes to ensure maximum profitability and highest standards of customer service. Dealing with customer complaints and issues, including: sales holds; credit queries; wrong sales; terms and conditions; fraud awareness. Monitor team performance and productivity through real time and historical data including: reports - ops reports, KPI's, weekly/monthly reports, telephone stats; performance management escalation with HR; attendance; remote monitoring; pricing. Any other ad hoc duties as required. Skills & Training Excellent communication, organisational/analytical skills and leadership and coaching skills. Ability to work under pressure. Can work as part of a team or individually. PC literate Familiar with telephone monitoring software is desirable. Experience Significant experience in a supervisory or management role in a call centre/telesales or sales environment. Evidence of relevant internal/external training courses in call centre management skills, whether or not certificated. Please contact Michelle

Technical Translator

Technical Translator £18k - £22k Milton Keynes, Bucks Job Purpose To translate technical documentation and other texts from German into English, ensuring always that the target text reads like original English, using CAT (computer aided translation) tools where directed to optimise the translation process. Main Duties: - To translate accurately technical documentation, i.e order manuals, drawing manuals, operating instructions into English - To understand the extraction of tagged text from formatted files, to process multimedia tagged formats, and also to verify and change tags. - To translate from German into English, but occasionally English into German, internal company communications, technical information and material for internal publication. - To enter translations/terms into terminology database in line with departmental guidelines. Knowledge and Skills required - Degree in Modern Languages (German) - To mother tongue standard with excellent written communication skills. - Recognised translation qualification - Highly computer literate - Must have a good eye for detail - Excellent written and oral communications in English & German For more details please contact Kim on 608090 emp.agy

Telesales

You will need to have proven telesales experience with a clear, concise telephone manner and a friendly attitude towards customers. Good customer service is a must as you will be dealing with inbound/outbound calls. Interested? Please call our branch on 01908 631515 or email your CV to either janet@dandp.uk.com, callie@dandp.uk.com or bletchley@dandp.uk.com

Customer Service Executives

This role will either be a 6mth or 12mth fixed term contract This role provides our customers with assistance across all levels of their financial services requirements and deals with a wide variety of enquiries (telephone and correspondence). RESPONSIBILITIES Respond to high volumes of incoming customer and dealer enquiries (mainly by phone) about contract status, settlements, contract amendments, direct debit queries etc. Speed and accuracy is paramount Administration and resolution of customer complaints, taking ownership of the issue but referring to higher authority when required Input and maintenance of customer details on the CMS, SAP and CSD Dealing with a wide range of administrative duties Assisting on specific business projects which the Customer Services section is progressing Maintain awareness of FSA regulations in order to manage insurance queries in accordance with legislative requirements For more information please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Sales Operations Co-Ordinator

This role reports into the Operations Development Manager and will work as part of a team focussed on providing support activities to the Sales Operations Development department. Principal Accountabilities: Review reports accuracy and provide analysis and exception reporting as requested by departmental manager. Issue reporting suite including update and commentary in line with timetable produced by MD’s PA. Review and produce procedures for Sales processes in line with agreed timetable produced by Operations Support Manager and Business Controls Auditor. Ensure Connect OnLine data including:- Retailer Commissions and Rate packages Products / Schemes, Tactical marketing campaigns Rate uplifts are accurately loaded and updated in line with agreed Service Levels. Volume Bonus Payments are checked and administered in line with Retailer payment schedule i.e. monthly / 1/4ly / annually. Support to Treasury Front Office including the maintenance of relationships with the Trading Counterparties. This requires communication skills with Traders, UK Banks and Germany. High level of Mathematical skills working with spreadsheets and solving reconciliation issues. Experience/Knowledge A minimum 1 yrs experience in the Automotive finance or finance industry Experence with in an operations,reporting,support environment Full PC Literacy including Excel to intermediate/advanced level For more details please ring Jackie on 01908-613933 or email jackie@dandp.uk.com

Class I ,II, 7.5

All HGV drivers should have a Digi card and 2 years minimum experience, no more than 6 points and we will not accept anybody with DN or IN endorsements.

Family Support Worker

1. To support the Centre Coordinator to provide a range of support services to children under five and their families in the centre and its linked sites. 2. To support families to access childcare, nursery education, health and family support services available at the Centre and in the local community. 3. To work with other agencies to identify children and families who do not access services and provide support for them to do so. 4. To raise awareness of the centre, its linked sites and local services and facilities and enable parents and children to access them. 5. To organise a diverse range of activities for children and parents. 6. To organise and maintain a programme of support for children and families at the centre. 7. To assist the Centre Coordinator in the day-to-day management of the building. 8. To monitor the take up of support offered through the Sure Start Children’s Centre using the Database System provided. 9. To work with the Childcare Information Service to provide an effective support and information service to children and families who use the centre. 10. To work at any other Sure Start Children’s Centre to provide support if requested. 11. To perform any other duties relevant to the post.

Week End Customer Service

The hours for these positions as follows Sat & Sun 09.00-17.00 or 06.00-14.00 or 14.00-20.00 Providing customers with a quick, efficient and professional service within set SLA’s. Handling a variety of calls from a wide range of customers, ensuring service is accurate and consistent, at all times. Main duties and responsibilities: Handling high volumes of incoming calls, adhering to Call Centre Scripts Prompt and efficient downloading of routes to UK and Europe Registering customers accounts ensuring accuracy at all times Using initiative to capture missing customer information Processing of subscription payments by Credit Card (on-line and by PDQ) Promptly process breakdown & emergency calls, liaising with your line manager if necessary Handling dealer calls, completing the relevant commissioning process Process concierge calls swiftly and efficiently For more details please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Customer Service Advisors

Various Shifts available Mon-Fri 13.30-21.30 or Wed-Sun 13.30-21.30 or Mon-Fri 10.00-18.00 Providing customers with a quick, efficient and professional service within set SLA’s. Handling a variety of calls from a wide range of customers, ensuring service is accurate and consistent, at all times. Main duties and responsibilities: Handling high volumes of incoming calls, adhering to Call Centre Scripts Prompt and efficient downloading of routes to UK and Europe Registering customers accounts ensuring accuracy at all times Using initiative to capture missing customer information Processing of subscription payments by Credit Card (on-line and by PDQ) Promptly process breakdown & emergency calls, liaising with your line manager if necessary Handling dealer calls, completing the relevant commissioning process Process concierge calls swiftly and efficiently For more details please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Sales & Marketing Co-Ordinator

To provide a wide range of administrative support to the company predominantly Sales & Marketing and remaining the focal point for internal processes and systems throughout the company. Facilities management to include; ordering of supplies, maintenance of equipment and undertaking the annual supplier review to ensure best value To compile the monthly management meeting packs and create graphs in excel and reports as required To manage the administration of the company cars To manage the administration of the company insurances To provide secretarial support to the Managing Director as required; including typing, editing of presentations and diary management. To manage the new online Purchase Order Register and be the hub of the purchasing to payment process To arrange all hotel and travel bookings for staff To assist our Accountant regularly with finance administration and queries To maintain the Customer Relationship Management system including data entry, producing campaigns and undertaking email marketing To support hardcopy mailshot administration To complete all necessary pre-exhibitor paperwork prior to attendance at exhibitions and process orders for equipment To manage the exhibition cases to include; checking contents before an event, organising delivery to venue and replenishing contents following events To maintain the corporate literature cupboard and re-printing case studies as required Organise and project manage all annual customer events to include; sourcing a venue, inviting relevant customers and collating responses etc To track upcoming Tenders and maintain Tender document folder for Customer Account Managers For more details please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Senior HR Advisor

Our client is looking for a Senior HR Advisor to join their team in CMK and they are looking to pay up to £37k pa for the right person. Our client is looking for the following: * Experience of working for Local Government * Experience of working in a large HR department * Experience of dealing with complex casework * Experience of operating at a senior level Ideally you will be CIPD qualified, but experience is more important. If you are interested in this role, then please contact me as soon as possible. Our client is looking for someone to start asap.

Repair Engineer

Job Title: Repair Engineer Salary: £22,000-£25,000 (+ annual bonus of up to 16%) Location: Milton Keynes Duration: Permanent Role Summary: To provide Repair Centre customers with a module repair, rework, update and replacement service. Ensuring that product leave the Repair Centre meeting the normal minimum quality, safety and reliability standards laid down by the company. Main tasks of the job: •Fault finding and repair to component level on various combinational logic microprocessor based printed circuit boards used in PLC, PC and drives type equipment •To comply with the ISO9001 quality management system •To undertake product rework modifications as required •To ensure good housekeeping standards are applied and maintained at all times •To inform the relevant supervisor of delays or other potential problems likely to adversely affect production objectives •Assist when required with other special duties and projects •Ensure that own safety and the safety of others (including visitors) in the areas is maintained •To complete all documentation, paper or electronic relevant to the equipment repaired •Actively seek out and participate in both formal and informal training and development covering both technical skills and personal development •In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by the manager form time to time in relation to the job holder’s skills and abilities Qualifications & Experience required: Qualifications- •ONC Electronics (minimum) •HND Electronics (preferred, not essential) Experience: •2 years (minimum) •2 years + (preferred) (The above are preferred qualifications & experience requirements for the holder(s) of this position) Interested? Please submit your CV

Business Development Associate

To develop, deliver and build upon the sales strategy within the office supported by the Telesales Manager. The Business Development Associate (BDA) will be responsible for developing contact and sales primarily through existing accounts and prospecting for new opportunities. Working to targets for both the level of proactive calls made and the amount of sales generated. The BDA will work closely with Telesales colleagues and the Telesales Manager who will be managing call flows and campaigns to be worked upon. For more details please contact Jackie or Denise on 01908-613933 or email jackie@dandp.uk.com

Sales Office Manager

Job Purpose To organise the internal and external customer service function for the company. A link between management and administration. Main Duties - To train, motivate and encourage staff, ensuring good communication at all times. - To monitor customer orders and ensure that they are processed by the Sales Administrators to meet distribution deadlines. - To ensure correct price agreements are administered by the department. - To ensure that customer orders are followed through effectively. - To ensure that account queries are progressed to enable effective transactions to take place. - To ensure customers are invoiced for goods received within specified time limits. - To promote a positive company image and build good customer relations. - TO ensure health and safety of employees and housekeeping of the department is maintained to the highest standards. - Any other duties required to meet the job purpose. Person Specification - Proven administration experience - Technical background - Fluent German - Mature Outlook - Proven record in staff management, particularly customer service orientated. For more details please contact Kim on 608090

Receptionist

This 6 month contract could be extended. You will be working within an open plan office covering reception. Therefore you will need an excellent telephone manner. You will also need to be computer literate as you will be processing sales orders.

Customer Service Advisor

Description: You are already passionate about customer service in your current role and used to working to the highest customer service levels. You will be quick to learn about our product and all issues relating to contracts, payment and billing. The ability to fully comprehend and answer queries on our customer terms and conditions is paramount. In addition to dealing with a regular flow of telephone queries you will be equally comfortable in responding to written correspondence. Key skills and experience: •To answer incoming customer enquiries and maximize the number that conclude in the first call •Agents should be adept at and comfortable in dealing with senior management of small and medium sized businesses •Questioning and listening skills to extract crucial information •A competent and courteous telephone manner •I.T. literate and familiar with call-centre systems. The ability to use systems with acceptable speed and accuracy with accurate recording and scheduling of future activity •Ability to diffuse the situation with an irate customer •Show accuracy in logging and organizing data and organizing calling activities •Take notes precisely, clearly and succinctly •Ability to control the call •Ability to build a rapport with the customer •Promote and sell the company •Dealing with ad hoc requirements as determined by the company Interested? Please submit your CV

Trainee Sales

For the first 3 months of this position you will be based in Luton for training, once this is completed you will be based in Milton Keynes so a full driving license and own transport is absolutely essential. You will need to have a confident, bubbly outgoing personality with a clear concise telephone manner. You will be dealing with outbound calls - * Telesales * Canvassing * Appointment setting * Managing databases Previous telesales/sales experience is not essential. Interested? Please call our branch on 01908 631515 or email your CV to janet@dandp.uk.com, callie@dandp.uk.com or bletchley@dandp.uk.com.

Legal Secretary - Criminal Law

Criminal Law Legal Secretary £Neg Milton Keynes, Bucks Legal Secretary with 2-3 years experience in a Criminal Department is required for a busy firm in Milton Keynes. Candidates will have fast and accurate copy/audio typing skills along with a flexible attitude. For further details please contact Michelle emp,agy

LGV I

We are currently looking to place 2 experienced LGV I drivers for a major truck and trailer rental company. The position is offers set hours of 9am – 5pm The ideal candidate will have a minimum of 2 years experience, no more than 3 points on licence and must be over the age of 30 for insurance purposes. It would also be an advantage if you have had experience of being customer focused. Please Note* As standard procedure D & P Driving Division can not accept any drivers with DR, CD, or In endorsements on driving licences.

Internal Sales Co-Ordinartor

Working alongside Business Development Manager to develop BDM accounts with targets of growing set accounts Developing and closing sales when the opportunity arises Completing reports for customers when requested Managing BDM Accounts internally and keeping the Business Development Manager informed when issues arise Building relationships with existing clients in order to generate more sales Process orders that are received from customers via fax, email or post Dealing with stock queries and pricing queries that are received from customers over the phone Resolve problems for customers relating to the delivery of units Resolve invoice queries with customers. For more details please contact Jackie or Denise on 01908-613933 or email jackie@dandp.uk.com

Service Co-Ordinator

The main function of the role will be to receive and deal with service enquiry calls. There will also be active liaison with other departments on a daily basis. The main duties are:- Giving technical service advice to customers and engineers to solve their cabinet problems. If the problem cannot be solved on the phone, the co-ordinator will then select a service provider and issue instruction to them to visit the end user if the cabinet is under warranty. Giving technical advice to the Internal Sales Department when necessary to aid the sales of cabinets or components Identifying the spares requirements of end users or engineers and taking their subsequent orders Responding to queries and complaints. Logging all service calls Chasing engineers for completion dates of jobs Passing engineers invoices for payment, recording all works that are completed and re-invoicing customers, end users or manufacturers as necessary For more details please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Purchase Ledger Clerk

This contract is for two months job Descsiption: Raising Purchase Orders Heading up Purchase Invoices against correct Purchase Orders Dealing with supplier enquiries Monthly Accruals Hours are 9.00am - 5.30pm Monday - Friday Interested please send your cv to judith@dandp.uk.com

Administrator

37 hours per week The contract is for 6 months Excellent computing skills including use of databases Accurate data entry Accurate note/minute taking Excellent telephone manner Commitment to customer service Able to accept responsibility Able to work on own initiative Attention to detail Ability to communicate effectively with service users, external organisations and at all levels within the organisations.

Training Officer

The ideal candidate will have a CIPD training accreditation or equivalent, Key Tasks and responsibilities To be responsible for the development of training courses to ensure all employees are fully training in accordance with the business needs. To develop existing training materials To liaise with Area Concession Managers To be responsible for the delivery of training materials To carry out pre-course and post course evaluation. To support a coaching culture. To support and deliver supervisory training to managers as appropriate. To plan, implement and manage the annual training calendar, You will require a full clean driving license Please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

Energy Analyst

Energy Analyst This role could either be on a fixed term contract or a permenent position Excellent opportunity to join the UK’s leading supplier of Monitoring & Targeting software, Consultancy and Bureau Services You will learn to provide a wide range of consultancy services including energy analysis, energy surveys, energy saving measure identification and implementation support, project management and energy procurement. You will initially be visiting customer premises around the UK to complete surveys for the production of energy saving Advisory Reports and to assist with producing Display Energy Certificates. The role will suit a bright, enthusiastic, quick learning individual, who is self sufficient and can work well under pressure. You will be highly numerate and will ideally be qualified to at leastHND\HNC level in an engineering or scientific discipline. For more information please contact Jackie on 01908-613933 or email jackie@dandp.uk.com

SQL Server Developer

We are looking for someone to focus on SQL Database Development. Responsibilities will include Data Migration and Application Database Design. The SQL Server Developer must have a strong demonstrable experience in creating detailed designs for relational databases to achieve high performance and to be able to develop through the development lifecycle. You will be working in team with ASP.NET Web Developers and you will be required to guide and help the team on all back-end processing and reporting. Key The qualified candidate needs to have strong skills in SQL Server 2005 features for development. The candidate will need to have experience with creating reports with reporting services. Experience/Requirements 3+ years experience in design/development of databases with special emphasis on SQL. Strong analytical and problem solving skills. Solid knowledge of MS SQL Server 2005 and reporting services Working knowledge/experience with database design optimisation Working skills on C# ASP.NET 2.0/3.5 Experience with XML, DOM, DTD's XML Schemas and XML parsing tools preferred, but not essential. Strong verbal/written communication skills For more details please contact Kim on 608090